ATOL Urges Black Friday Caution

Ahead of Black Friday later this week, consumers are being urged to be on their guard against travel deals that seem too good to be true.

Research by ATOL (Air Travel Organisers’ Licensing) shows that 43 per cent of people plan to book an overseas trip this autumn and, with Black Friday, Cyber Monday and Travel Tuesday growing in popularity in the UK, airlines and travel companies are increasingly advertising deals on getaways.

However, the UK Civil Aviation Authority (CAA), which runs the ATOL scheme, is urging consumers to check on the ATOL website (https://www.atol.org/check-for-atol/) and use the ‘check for ATOL’ tool to see if a holiday provider is licensed under the scheme before booking a trip.

Other tips to avoid common travel scams include doing some online research to check the company you plan to book with is legitimate.

Consumers can also read feedback from sources they trust and navigate to a company’s official website by searching for them using a trusted search engine, rather than clicking on links in emails, texts or messages.

Michael Budge, Head of ATOL at the UK Civil Aviation Authority said:
“Over the Black Friday weekend, there can be many attractive deals offered by holiday companies, but consumers need to be wary.

“It is vital that people research thoroughly before booking, as there can be a risk of getting caught out by hidden costs and extras, or potentially fraudulent companies.

“We urge consumers to check for ATOL protection, book by credit card where possible and take out travel insurance to offer layers of financial protection for their next package trip.”

To coincide with the launch of a mini Black Friday campaign, ATOL has also published some top travel tips for consumers to follow:

Check for ATOL financial protection
Travel companies selling air package holidays in the UK are required to hold an ATOL (which stands for Air Travel Organiser’s Licence) and the scheme also applies to some flight bookings.

If an ATOL licensed travel company stops trading, the scheme protects their package holiday customers, making sure they don’t get stuck abroad or lose money if they are yet to travel.

Watch out for hidden costs
Before booking a holiday it’s important to check there are no hidden costs hiding in the terms and conditions or their bargain price will soon start to rise.

Before booking your holiday make sure to check:
Does it include baggage allowance? How much is additional luggage?

Shop around with other providers to check it is a good deal and remember, holiday bargains can usually be found through the festive period and into the New Year.

Use a credit card when booking
Using a credit card may allow people to benefit from enhanced purchase protection under Section 75 of the Consumer Credit Act.

This means if you pay for your flight or hotel with a credit card and something doesn’t go to plan, in many cases your credit card issuer should provide a refund (for purchases between £100-£30,000).

Get travel insurance
Travel insurance can provide extra protection if the holiday doesn’t work out quite as they intended.